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Reviews of summer holidays
Reviews of winter holidays
Oksana
22/06/2022
The second time we have a rest in Grace hotels. In short, you always get more than you expected. When I booked, I didn’t even know that there was animation for children, and at the reception you can take a power bank. Convenient pool and sauna schedule (from 8 to 22), breakfasts (from 8 to 11). Cleaning, towels changed every day. At the pool, the waiters unobtrusively offer drinks. Beds with mattresses. Friendly staff. Responsive, patient and polite booking department, I spoke with the manager of Alsou. I sincerely want you to become even better (and no one thought that the review was custom): From small moments that do not overshadow the rest, but their presence would make it more comfortable. Preferably two towels for feet, one is always damp, we threw a small towel under our feet instead of a rug. The restaurant can add cocoa for children and those who do not drink coffee. I would like more healthy meat dishes (steamed or boiled, without adding oil). Food poisoning in Sochi, as you know, is not uncommon, unfortunately, but you need to eat something. Put a bottle of water for the iron near the ironing board, I always forgot the water, and it’s far to go to the room. Need shade by the pool. The only shade under the bush is occupied by a lifeguard. Two umbrellas only at the bar and they do NOT cover the tables from the sun. Better put at least one by the pool and watch how people get up early in the morning to throw towels there so that no one takes it. Otherwise, thanks for the rest!
Ekaterina
12/06/2022
Evgenia
05/06/2022
Elena
27/05/2022
Tatyana
15/05/2022
I highly recommend to everyone! We were pleasantly surprised by the high level of service, quality of rooms, interior and comfort!!! It is difficult to describe in a short review, I will just say that it is thought out at the highest level. I will say that we came here for the second half of the holiday from the Sochi "pearl" very upset by the service, rooms and unfulfilled expectations. However, at every turn, the pros and comparison were in favor of Grace Calypso. Perfect, cozy, clean, polite. Top class!!! And what a kitchen! The pool is always hot! Huge numbers! Comfortable stairs, elevator, and everything is nearby. Pure delight! I advise everyone!
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